By Robert McDermott From the Spring 2022 Journal of the Colorado Dental Association How much time does your staff spend manually completing insurance eligibility and benefit verifications? The 2021 CAQH Index[1] found that each manual verification takes a minimum of 12 minutes. The data for those 12 minutes only includes the time it takes to conduct the verification, not the additional …
Member Benefit: ADA Third Party Payer Concierge Service
The American Dental Association restarted its Third Party Payer Concierge service in January 2022 after a year-long hiatus. The service, which assists dentists with insurance questions and concerns with third party payers, is for member dentists only and can be accessed by calling 1-800-621-8099 or emailing dentalbenefits@ada.org. “Many dentists cite dental insurance as the source of one of their greatest frustrations …