Study Reveals Losses to Manual and Insufficient Electronic Insurance Verification

Molly PereiraFeatured News

By Robert McDermott From the Spring 2022 Journal of the Colorado Dental Association How much time does your staff spend manually completing insurance eligibility and benefit verifications? The 2021 CAQH Index[1] found that each manual verification takes a minimum of 12 minutes. The data for those 12 minutes only includes the time it takes to conduct the verification, not the additional …

Member Benefit: ADA Third Party Payer Concierge Service

Molly PereiraFeatured News

The American Dental Association restarted its Third Party Payer Concierge service in January 2022 after a year-long hiatus. The service, which assists dentists with insurance questions and concerns with third party payers, is for member dentists only and can be accessed by calling 1-800-621-8099 or emailing dentalbenefits@ada.org. “Many dentists cite dental insurance as the source of one of their greatest frustrations …