Patient-Dentist Mediation

From time to time, dental treatment doesn’t go as expected and you may find that an intervention between the patient and the dentist may be helpful to settle a concern or misunderstanding. The CDA can assist by offering a neutral third-party mediator to help find an agreeable solution. 

Please note the CDA is not able to mediate all types of disputes and is limited to cases in where the dispute involves provided dental treatment or quality of care. All other complaints should be directed to the Colorado Dental Board.

Patients and CDA member dentists may participate in the CDA Mediation Program by completing the online form below. Once your application for mediation is received, it will be reviewed to ensure it meets program criteria. A mediator will reach out to you to discuss your issue further.