Front Desk Training

Online Certification Program 

This groundbreaking program is the first of its kind to bring formal professional recognition and certification to one of the most vital roles of your dental team: the front desk professional.

Recruiting and retaining workforce is tough. This program onboards new staff and allows you to increase your benefits package by investing in your team.
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  • Making Onboarding Easy

    Let this tool do the heavy lifting. Provide new team members with expert training and consistent messaging.

  • Build a Culture of Growth

    Contribute to the professional development of your team. Build more confident, capable team members to interact with patients.

  • Convenient On-Demand Training

    This program is 100% online containing 15 hours of high-quality, self-paced training.

  • Reliable Content

    Powered by Dentlogics, a premium dental education provider. Personalized certificates are issued after completion.

  • Member Benefit

    CDA members receive 50% off!

ENROLL YOUR TEAM MEMBER(S) TODAY!
Login with your ADA number for Member pricing

Or Access Non-Member Pricing: $300 per person

LEARNING OBJECTIVES

Basic Skills

Front Desk Dental Knowledge, Phone Etiquette & Skill Mastery, Confident Communication, Turning Calls to Appointments, Time Management & Flexibility, Effective Positivity & Empathy

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Advanced Techniques

Critical De-Escalation Skills, Awareness of Risk Management, Navigating Dental Insurance, Patient Scheduling

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CONTACT THE CDA

Have general questions? Contact the CDA at 303-740-6900 or info@cdaonline.org.

For payment or technical assistance, contact Dentlogics at support@dentlogics.com.