Below you'll find a list of all posts that have been tagged as “communication”
Note: CDA members may be able to access expanded information by logging in RevenueWell 855-415-9355 CDA Member Benefit: receive two months of free service plus, save over $700 in setup and subscription fees, free phone hardware and receive 1 free month of service with RevenueWell Phone. RevenueWell makes it easy to create personalized patient campaigns (via email, text and …
By Molly Pereira, Interim Executive Director From the Winter 2023 Journal of the Colorado Dental Association We’ve all heard the phrase, “it’s not what you say, but how you say it.” I believe that and preach it, but the other way to say this is, “it’s not what you say, but what they hear.” We all communicate with people each day, …
By H. Candace DeLapp, D.D.S., Executive Director, Dentists Professional Liability Trust of Colorado From the Spring 2021 Journal of the Colorado Dental Association Anger by a patient is often the nidus for a patient leaving a practice, making a demand, filing a Colorado Dental Board Complaint or even litigation. Interestingly, it is not always because of the quality of care provided …
